Effective Date: July 16, 2025
Website: www.TurboBlendX.com
Business Name: TurboBlendX
Email: TurboBlendX@gmail.com
Business Address: Cabantian, Davao City, Catada Residence
TurboBlendX (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.TurboBlendX.com], make a purchase, or otherwise interact with us. We adhere to the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Who We Are
TurboBlendX is a business based in Davao City, Philippines, selling health and fitness-related products, specifically [PRODUCT], through our website. We act as the data controller for the personal data you provide when using our services.
2. What Information We Collect
We collect and process the following personal data:
a. Information You Provide Directly:
- Full Name
- Email Address
- Phone Number
- Shipping/Billing Address
- Payment Information (processed securely via third-party processors)
- Any communications you send to us (e.g., support emails)
b. Information We Collect Automatically:
- IP address
- Device type and browser
- Pages visited and time spent on site
- Referral URLs
- Cookies and tracking technologies (see Section 7)
3. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfill orders
- To provide customer support
- To send order updates and shipping confirmations
- To manage your account
- To send marketing and promotional emails (with your consent)
- To improve our website and user experience
- To comply with legal obligations
4. Legal Bases for Processing (Under GDPR)
We process your data based on the following legal grounds:
- Contractual necessity: For processing orders and delivering services.
- Consent: For marketing communications and non-essential cookies.
- Legal obligation: For accounting, tax, and regulatory compliance.
- Legitimate interest: To improve services, detect fraud, and secure the website.
5. How We Share Your Information
We do not sell your personal data. We may share data with:
- Service providers: such as payment processors, email marketing platforms, and shipping providers.
- Legal authorities: if required by law or to protect our rights.
- Third-party tools: like analytics providers (Google Analytics, Facebook Pixel).
All third parties are GDPR-compliant and process data strictly under our instruction.
6. International Transfers
If we transfer your data outside the EEA (e.g., to servers or services in the U.S.), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the EU Commission.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep track of cart contents
- Analyze site usage (Google Analytics)
- Deliver personalized ads (Meta/Facebook Pixel, if applicable)
You can manage your cookie preferences through your browser settings or via our cookie consent banner.
8. Your Data Protection Rights (Under GDPR)
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (the “right to be forgotten”)
- Object to or restrict processing in certain circumstances
- Withdraw consent at any time (for marketing, cookies, etc.)
- Lodge a complaint with a Data Protection Authority (DPA)
To exercise any of these rights, contact us at: TurboBlendX@gmail.com
9. Data Retention
We retain your data only as long as necessary:
- For order and account records: up to 6 years (to comply with tax laws)
- For marketing: until you withdraw consent or unsubscribe
- For analytics: data is anonymized or retained in aggregate
We implement appropriate technical and organizational safeguards, including:
10. Security Measures
- SSL encryption on our website
- Secure third-party payment processing
- Limited access to customer information
- Routine software updates and monitoring
11. Children’s Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from minors. If we learn that a child has submitted personal information, we will delete it promptly.
12. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies independently.
13. Changes to This Privacy Policy
We may update this policy occasionally. The revised version will be posted on this page with an updated “Effective Date.” We recommend checking this page regularly.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
📧 Email: TurboBlendX@gmail.com
📍 Address: Cabantian, Davao City, Catada Residence
🌐 Website: www.TurboBlendX.com